About Whittaker Mountaineering

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Whittaker Mountaineering
30027 SR 706 E
PO BOX W
Ashford, Wa 98304

Our store is open Monday - Friday 9:00 a.m. until 5:00 p.m. and Saturday and Sunday 8:00 a.m. until 6:00 p.m.

Email address: info@whittakermountaineering.com

Phone: 800-238-5756
Fax: 360-569-2982

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Directions to Whittaker Mountaineering Store

Mount Rainier National Park is located in west-central Washington, approximately 105 miles from Seattle. The Nisqually Entrance, located at the southwest corner of the park, is open year round. Travelers coming from eastern Washington may enter the park directly during the summer, but Chinook and Cayuse Passes on SR 410 are closed in the winter.
Whittaker Mountaineering is located six miles from the Nisqually Entrance to Mount Rainier National Park in Ashford.

GPS coordinates: N 46 45.469, W 122 01.838

From Seattle:
South on I-5 to SR 512 (Exit 127). East on SR 512 to SR 7 for approximately 2.2 miles. South on SR 7 to SR 706 in Elbe (36 miles). East on SR 706 to Ashford (7.5 miles).

From SEATAC Airport: Click for map/directions

From Tacoma: Click for map
East on SR 512 to SR 7 for approximately 2.2 miles. South on SR 7 to SR 706 in Elbe (36 miles). East on SR 706 to Ashford (7.5 miles).

From Portland: Click for map
North on I-5 to US 12 (Exit 68) approximately 70 miles. East on US 12 to SR 7 in Morton (30 miles). North on SR 7 to SR 706 in Elbe (17 miles). East on SR 706 to Ashford (7.5 miles).

From Yakima around Mount Rainier National Park: Click for map

From Yakima through Mount Rainier National Park (Summer only):
West on US 12 to SR 123. North on SR 123 to the Stevens Canyon entrance. Follow the Stevens Canyon Road west to intersection. Go left down the road through Longmire and out the Nisqually Entrance. Continue West on SR 706 to Ashford (6 miles).

Why is Whittaker Mountaineering different than other outdoor retailers? We are focused on mountaineering and we live the mountain lifestyle. Mt. Rainier is our backyard where we work, play and wear the gear we sell. Since 1948, our family has been at the forefront of American mountaineering, and we still live it 365 days a year.

The Whittaker Mountaineering team is led by Peter Whittaker, who literally grew up on Mt. Rainier, summiting at age 12 with his father Lou Whittaker and guiding for Rainier Mountaineering Inc. by age 16. Our staff hails from across the U.S., united by a passion for climbing, and we aim to share our experience and simplify outfitting for you, whether you’re climbing Mt. Rainier or bagging peaks in other parts of the world.

Whittaker Mountaineering Guide: Peter Whittaker
Whittaker Mountaineering Guide: Jeremy Foust
Whittaker Mountaineering Guide:
Whittaker Mountaineering Guide: Jonathan Mancuso

History of Whittaker Mountaineering

Since 1948, our family has been at the forefront of American mountaineering, and we still live it 365 days a year. 

In 1948, the Whittaker twins, Jim and Lou, began mountain rescue work in the Cascades of Washington state. By 1950, they were guides on Mt. Rainier -- the biggest, baddest glaciated peak in the Lower 48. Two years later, they became instructors for the army's renowned 10th Mountain Division, which produced many of America's greatest climbers of the Golden Era.

Even in those early days, the Whittaker family was deeply involved in outdoor retail. In 1954, both twins worked in ski and sporting goods stores. A year later Jim, along with Lloyd Anderson, opened Recreational Equipment Cooperative, now known as REI, which Jim gradually built into America's largest outdoor specialty retailer. Along the way, he also became the first American to summit Mt. Everest and an advisor and spokesperson for Vibram Rubber Company, whose lug soles continue to revolutionize climbing footwear. In 1990, Jim led the successful Mt. Everest International Peace Climb, comprised of mountaineers from China, Russia and the U.S.

Meanwhile, Lou concentrated his efforts on Rainier Mountaineering Incorporated, which has evolved into the most long-lived, wide-ranging mountain guide service in North America, serving clients on Denali, Aconcagua, Vinson and Everest, along with thousands who come to climb Rainier every year (more than 70,000 since 1968). Between his duties as head guide and owner of RMI, Lou led the first ascent of the North Face of Everest in 1984 and the first American ascent of Kanchenjunga, the world's third highest peak, in 1989. He has served as a product designer and consultant for JanSport, New Balance and K2.

Lou's son Peter, a 30-year career guide, continues this formidable legacy. He began Whittaker Mountaineering, and now serves at the helm of RMI, having climbed Rainier over 200 times. In 1984, as a 24-year-old, Peter was instrumental in carrying loads to high camp on the North Face of Everest. He spent 10 years as a heli-ski guide in the powder mecca of Snowbird. He's seen the best and worst side of mountain sports, having been severely injured in an avalanche in 1985, and witnessing a freak icefall kill 11 climbers on Mt. Rainier in 1981, the largest accident in American mountaineering history. He's an Everest summiter himself, and has used this base of expertise to host the ground-breaking PBS outdoor series Trailside and design cutting-edge products for Marmot, Mountain Hardwear, JanSport and First Ascent.

Whittaker Mountaineering still sits beneath the looming white cone of Mt. Rainier, in Ashford, WA, next to the offices of Rainier Mountaineering Inc, where a guide staff of more than 70 experienced climbers spend thousands of days each year leading and teaching 2,500 clients on the Lower 48's most strenuous and temperamental peak.

Our hardcore career guides rely on their equipment every day, and the sheer numbers of guides, clients and visiting climbers who move through and past Whittaker Mountaineering give us an unparalleled opportunity to evaluate the best and latest climbing designs. We see how they perform on the mountain, not just the display shelf, and how well they work for thousands of experts and amateurs.

We may have designed equipment for numerous companies, but as retailers, we're beholden to no one but our customers. As climbers, we'd never trust our lives to mediocre stuff. Our name says it all: Whittaker Mountaineering. We concentrate on testing, selecting, and offering the best mountain trekking and climbing gear on the planet. We take on the hard work to simply outfitting for you.

Customer Help

Shipping Information

All items are sent UPS, unless otherwise directed by customer. We like shipping with UPS because items are easily tracked, and once your item is boxed up and put on a UPS truck, you will receive an automatic email giving you a tracking number and estimated delivery. There is free shipping for all pre-tax orders over $49.00 and no coupon is needed; shipping charges will be deducted at time of checkout. All other orders are shipped by weight.

If shipping outside the continental United States, we will add a shipping charge to your order. We will contact you for approval of the shipping cost before processing your order.

Canadian and Alaskan customers: we regret that we cannot ship to P.O. Boxes. Please use a street address. If we are shipping to Alaska or Canada we will be adding a surcharge for shipping. If the amount is more then $15.00, we will notify you via email before shipping.

No Sales Tax Information

Purchases shipped out of Washington state will not be charged sales tax on items. This applies only to purchases made via phone, fax or email and does not include equipment being rented.

Returns and Exchanges

The Whittaker Mountaineering return and exchange policy is designed to ensure our customer's satisfaction with quality and fit of all products. We will gladly accept returns that are less then 30 days from the original date of purchase and are still in sellable condition including manufacturer's tags, labels, and boxes if applicable. Footwear may be returned only if it has not been worn outdoors. Footwear may not be returned if a liner has been molded even if the boot has never been worn outdoors. Climbing equipment and Food is non-returnable due to safety and liability purposes.

To return an item please use the following form:  Return Authorization Form.
(This pdf form can be saved to your desktop and filled out on your computer.)

If you have any questions, feel free to call us at 800-238-5756.

Ship returns to the following address:

UPS or Fed EX (recommended)
Whittaker Mountaineering
Attn: Returns
30027 SR 706 E
Ashford, Wa 98304

US MAIL
Whittaker Mountaineering
Attn: Returns
PO BOX W
Ashford, Wa 98304

Refunds on Sale Items

If you have purchased an item and it goes on sale (or further sale) after the purchase, we can refund you the price difference within two (2) weeks of the purchase date.

Special Orders

Whittaker Mountaineering strives to have everything in stock that you need. However, if you can not live without a certain item that we may not carry from one of our many fabulous vendors we can special order that item for you. Email us at info@whittakermountaineering.com with as much product detail product as possible and we will get back to you.

Gift Certificates

Available from $50 to $1000, gift certificates are great for those who are planning on climbing a mountain around the world and are so darn tough to shop for. They can be sent directly to the recipient and also can be used by phone. Give us a call at 800-238-5756.

Back Orders

We try to get all orders sent out the day they were ordered. However, there are instances where we are waiting for products from vendors and products are not available. If we have not shipped your product within 15 days we will notify you prior to shipping and pick up all related shipping charges.

When you add up the savings: 10% discount (for qualified individuals) + free shipping + no sales tax on purchases shipped out of WA, we think you will agree, Whittaker Mountaineering is the place to shop!

Privacy Policy

Read our Privacy Policy.

Contact Us

Whittaker Mountaineering
30027 SR 706 E
PO BOX W
Ashford, Wa 98304

Email address: info@whittakermountaineering.com
Phone: 800-238-5756
Fax: 360-569-2982

Whittaker Mountaineering Privacy Policy

We take your privacy seriously. Please read our policy carefully to understand how Whittaker Mountaineering uses customer information.

Contact

Our postal address is
Whittaker Mountaineering
Box W, 30027 SR 706E
Ashford WA 98304

We can be reached via email at info@whittakermountaineering.com or you can reach us by telephone at 1.800.238.5756.

Use of Customer Information

Any personal information you provide to us will always be protected to our maximum capabilities and should you provide your e-mail address to Whittaker Mountaineering, it may be shared with our partner Rainier Mountaineering, Inc., a mountain guiding service, but will never be shared with or given away to any other third parties for marketing purposes without your expressed permission or unless ordered by a court of law. Information submitted to us is only available to employees managing this information for purposes of contacting you or sending you emails based on your request for information, and to contracted service providers for purposes of providing services relating to our communications with you.

Our email marketing is permission based. If you received a mailing from us, our records indicate that (a) you have expressly shared this address for the purpose of receiving information in the future ("opt-in"), including through Facebook contests, Rainier Mountain Festival participation or other marketing activities and events, or (b) you have registered or purchased or otherwise have an existing relationship with us, or (c) we have received your email address from a partner company, such as Rainier Mountaineering Inc. We respect your time and attention by controlling the frequency of our mailings. Each email sent contains an easy, automated way for you to cease receiving email from us. If you wish to do this, simply follow the unsubscribe link at the end of any email. If you believe you have received unwanted, unsolicited email, please forward a copy of that email with your comments to info@whittakermountaineering.com for review.

Any testimonials, photos or other content expressing customers’ opinion or likeness sent via email to Whittaker Mountaineering becomes the property of Whittaker Mountaineering and may be used for marketing, including our website, email and social media.

Whittaker Mountaineering does not intend to collect personal information from children under the age of 16. If you are under 16 years old, you should not register for our newsletter or any other services or otherwise provide information on this web site. Instead you should ask your parent or guardian to do so for you.

Transaction Security

With respect to security, when we transfer and receive sensitive financial information, we redirect visitors to a secure server. We maintain appropriate security measures in place in our facilities to protect against the loss, misuse, or alteration of information that we collect via our site, but are not responsible if your information is compromised due to unauthorized access to your computer or Internet provider during a transaction or information sharing otherwise.

Use of Browser Cookies

Like most sites, Whittaker Mountaineering makes use of browser "cookies." Cookies are small text files placed on your computer's hard disk by our server that allow us to quickly check your status as a subscriber and facilitate access to your preferences or Whittaker Mountaineering profile. Cookies may also be used to serve you relevant Whittaker Mountaineering advertisements on other web sites.

Links to Other Sites

We provide links to other online resources we believe will be helpful or informative. Whittaker Mountaineering is not responsible for the content that appears on those sites and we do not endorse them. Please consult those sites' individual privacy policies in order to determine how they treat user information.

Use of Web Beacons

When we send you emails, we may include a web beacon to allow us to determine the number of people who open our emails. When you click on a link in an email, we may record this individual response to allow us to customize our offerings to you. Web beacons collect only limited information, such as a cookie identifier, time and date of a page being viewed, and a description of the page on which the Web Beacon resides (the URL).

Web Beacons can be refused when delivered via email. If you do not wish to receive Web Beacons via email, you will need to disable HTML images or refuse HTML (select Text only) emails via your email software.

Privacy Policy Changes

This policy is subject to change.

Jobs at Whittaker Mountaineering

We are currently seeking applications for both seasonal Retail and Rental positions for the Summer of 2014.  Please send resume to info@whittakermountaineering.com