Tell Me More
Pretty Gear Isn't Always the Best Gear.
Because the gear we carry is so dang solid, it can go through quite a bit of cosmetic abuse before it stops performing like it should. We will make sure the gear you buy from us meets your expectations and functions as designed, regardless of whether it's new or used. That's why we've come up with a 4 tier rating system for our used gear; Admired, Liked, Loved, and Adored.
Tier 1 - Admired:
Practically new, likely never worn outside, just left alone and admired. Recent gear (within the last 5 years), preferably with tags.
Tier 2 - Liked:
Light outdoor use, only worn a few times. Recent gear (within the last 5 years), with very light wear.
Tier 3 - Loved:
Substantial outdoor use, probably about a season, and clear evidence that someone has loved this gear. Worn enough to be undoubtedly "second-hand."
Tier 4 - Adored:
Someone has clearly adored this gear. Significantly broken in, showing multiple seasons worth of wear. May have small broken or missing parts, but nothing that detracts from the original functionality of the gear.
Let's get into some details:
Apparel
Tier 1 - Admired:
NO: stains, patches, broken zippers, matted material, down-less spots in puffys, cut out tags, fading etc.
Tier 2 - Liked:
Very light use: some fading, small markings, minor stains, minor scuffing, minor linting, minor discoloration. NO: rips, tears, broken zippers, drawstrings, big/dark stains, patches, etc.
Tier 3 - Loved:
Moderate use: noticeable stains, fading, scuffing, broken drawstrings, markings, pulling, matting. Patches acceptable.
NO: tears, rips, broken zippers, etc.
Tier 4 - Adored:
Heavy use: significant stains, fading, scuffing, broken drawstrings, markings, pulling matting. Patches acceptable.
NO: tears, rips, broken zippers, etc.
Shoes/Boots
Tier 1 - Admired:
NO: scuffing, stains, faded color, torn soles, rips, bad laces, etc.
Tier 2 - Liked:
Very light use: some dust (but should be cleaned beforehand), minor creasing, minor scuffing, minor scratching, minor stains, minor debris, minor pulling.
NO: rips, tears, broken laces, big stains, holes, worn tread, etc.
Tier 3 - Loved:
Moderate use: visible creasing, stains, scuffing, pulling, indentations, discoloration, dust, debris, etc. Significant wear on tread.
Tier 4 - Adored:
Heavy use: heavy creasing, scuffs, stains, pulling, indentations, discoloration, dust, debris, etc. Missing shoestring hooks, minor rips, heavy wear on tread.
Camping Gear
Tier 1 - Admired:
NO: Scratches, stains, dirt, burns, grease, etc.
Tier 2 - Liked:
Very light use: minor scratches, stains, discoloration, heat marks (for stoves and cookware), scuffs, markings, etc.
NO: holes, tears, rips, patches, broken components, major stains, dirt, etc.
Tier 3 - Loved:
Moderate use: missing replacement components, some scratches, stains, heat marks (for stoves and cookware), dirt, etc.
Tier 4 - Adored:
Heavy use: missing components, heavy scratches, stains, heat burns (for stoves and cookwear), dirt, scuffs, etc. Minor tears, patches, holes, etc.
Backpacks
Tier 1 - Admired:
NO: Broken straps, stains, broken zippers, broken buckles, holes, rips, etc.
Tier 2 - Liked:
Very light use: minor discoloration, stains, scuffing, pulling, etc.
NO: rips, tears, broken zippers, buckles, straps, mesh, major stains, etc.
Tier 3 - Loved:
Moderate use: stains, scuffing, pulling, discoloration, very minor rips and tears, dirt, etc.
NO: broken zippers, buckles, straps, or mesh.
Tier 4 - Adored:
Heavy use: heavy stains, scuffing, pulling, discoloration, holes, rips, torn mesh, broken minor straps, dirt, etc.
NO: major broken zippers, buckles, or straps.
Sleeping Bags/Pads
Tier 1 - Admired:
NO: Holes, stains, markings, broken zippers, patches, compressed down, etc.
Tier 2 - Liked:
Very light use: very minor stains, small markings, minor pulling, missing repair kit, faint scuffing. Stuff sacks can be in slightly worse condition than sleeping bags.
NO: tears, rips, patches, broken zippers, holes, major stains, etc.
Tier 3 - Loved:
Moderate use: significant stains, moderate debris, missing stuff sack, visible markings, minor dirt, compacted down, moderate scratches, etc.
NO: holes, rips, tears, broken zippers, patches on sleeping pads.
Tier 4 - Adored:
Heavy use: heavy stains, debris, markings, dust, pet-hair, etc. Missing stuff sack, repair kits, etc. Heavily compacted down, patches, etc.
NO: holes, rips, tears, broken zippers, patches on sleeping pads.
Climbing Gear
Tier 1 - Admired:
NO: holes, scratches, missing components, broken components, rips, etc.
(NO weight bearing or safety items such as: harnesses, ropes, helmet, cord, carabiners, ice screws, trad gear, etc.)
Tier 2 - Liked:
Very light use: light markings, faint scuffs or scratches, faint wear, minor stains or discoloration, etc.
NO: missing or broken parts, rips, tears, holes, etc.
Tier 3 - Loved:
Moderate use: minor scuffs or scratches, moderate wear or discoloration, visible markings, minor stains or soiled equipment, etc.
NO: missing or broken parts, holes, rips, tears, etc. must still be in working condition
Tier 4 - Adored:
Heavy use: extreme scratches and wear, heavy discoloration, heavily worn parts, missing non-essential parts, heavily soiled equipment, minor dents, etc.
NO: missing or broken parts that are essential to the product working properly.
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Tell Me More
Pretty Gear Isn't Always the Best Gear.
Because the gear we carry is so dang solid, it can go through quite a bit of cosmetic abuse before it stops performing like it should. We will make sure the gear you buy from us meets your expectations and functions as designed, regardless of whether it's new or used. That's why we've come up with a 4 tier rating system for our used gear; Admired, Liked, Loved, and Adored.
Tier 1 - Admired:
Practically new, likely never worn outside, just left alone and admired. Recent gear (within the last 5 years), preferably with tags.
Tier 2 - Liked:
Light outdoor use, only worn a few times. Recent gear (within the last 5 years), with very light wear.
Tier 3 - Loved:
Substantial outdoor use, probably about a season, and clear evidence that someone has loved this gear. Worn enough to be undoubtedly "second-hand."
Tier 4 - Adored:
Someone has clearly adored this gear. Significantly broken in, showing multiple seasons worth of wear. May have small broken or missing parts, but nothing that detracts from the original functionality of the gear.
Let's get into some details:
Apparel
Tier 1 - Admired:
NO: stains, patches, broken zippers, matted material, down-less spots in puffys, cut out tags, fading etc.
Tier 2 - Liked:
Very light use: some fading, small markings, minor stains, minor scuffing, minor linting, minor discoloration. NO: rips, tears, broken zippers, drawstrings, big/dark stains, patches, etc.
Tier 3 - Loved:
Moderate use: noticeable stains, fading, scuffing, broken drawstrings, markings, pulling, matting. Patches acceptable.
NO: tears, rips, broken zippers, etc.
Tier 4 - Adored:
Heavy use: significant stains, fading, scuffing, broken drawstrings, markings, pulling matting. Patches acceptable.
NO: tears, rips, broken zippers, etc.
Shoes/Boots
Tier 1 - Admired:
NO: scuffing, stains, faded color, torn soles, rips, bad laces, etc.
Tier 2 - Liked:
Very light use: some dust (but should be cleaned beforehand), minor creasing, minor scuffing, minor scratching, minor stains, minor debris, minor pulling.
NO: rips, tears, broken laces, big stains, holes, worn tread, etc.
Tier 3 - Loved:
Moderate use: visible creasing, stains, scuffing, pulling, indentations, discoloration, dust, debris, etc. Significant wear on tread.
Tier 4 - Adored:
Heavy use: heavy creasing, scuffs, stains, pulling, indentations, discoloration, dust, debris, etc. Missing shoestring hooks, minor rips, heavy wear on tread.
Camping Gear
Tier 1 - Admired:
NO: Scratches, stains, dirt, burns, grease, etc.
Tier 2 - Liked:
Very light use: minor scratches, stains, discoloration, heat marks (for stoves and cookware), scuffs, markings, etc.
NO: holes, tears, rips, patches, broken components, major stains, dirt, etc.
Tier 3 - Loved:
Moderate use: missing replacement components, some scratches, stains, heat marks (for stoves and cookware), dirt, etc.
Tier 4 - Adored:
Heavy use: missing components, heavy scratches, stains, heat burns (for stoves and cookwear), dirt, scuffs, etc. Minor tears, patches, holes, etc.
Backpacks
Tier 1 - Admired:
NO: Broken straps, stains, broken zippers, broken buckles, holes, rips, etc.
Tier 2 - Liked:
Very light use: minor discoloration, stains, scuffing, pulling, etc.
NO: rips, tears, broken zippers, buckles, straps, mesh, major stains, etc.
Tier 3 - Loved:
Moderate use: stains, scuffing, pulling, discoloration, very minor rips and tears, dirt, etc.
NO: broken zippers, buckles, straps, or mesh.
Tier 4 - Adored:
Heavy use: heavy stains, scuffing, pulling, discoloration, holes, rips, torn mesh, broken minor straps, dirt, etc.
NO: major broken zippers, buckles, or straps.
Sleeping Bags/Pads
Tier 1 - Admired:
NO: Holes, stains, markings, broken zippers, patches, compressed down, etc.
Tier 2 - Liked:
Very light use: very minor stains, small markings, minor pulling, missing repair kit, faint scuffing. Stuff sacks can be in slightly worse condition than sleeping bags.
NO: tears, rips, patches, broken zippers, holes, major stains, etc.
Tier 3 - Loved:
Moderate use: significant stains, moderate debris, missing stuff sack, visible markings, minor dirt, compacted down, moderate scratches, etc.
NO: holes, rips, tears, broken zippers, patches on sleeping pads.
Tier 4 - Adored:
Heavy use: heavy stains, debris, markings, dust, pet-hair, etc. Missing stuff sack, repair kits, etc. Heavily compacted down, patches, etc.
NO: holes, rips, tears, broken zippers, patches on sleeping pads.
Climbing Gear
Tier 1 - Admired:
NO: holes, scratches, missing components, broken components, rips, etc.
(NO weight bearing or safety items such as: harnesses, ropes, helmet, cord, carabiners, ice screws, trad gear, etc.)
Tier 2 - Liked:
Very light use: light markings, faint scuffs or scratches, faint wear, minor stains or discoloration, etc.
NO: missing or broken parts, rips, tears, holes, etc.
Tier 3 - Loved:
Moderate use: minor scuffs or scratches, moderate wear or discoloration, visible markings, minor stains or soiled equipment, etc.
NO: missing or broken parts, holes, rips, tears, etc. must still be in working condition
Tier 4 - Adored:
Heavy use: extreme scratches and wear, heavy discoloration, heavily worn parts, missing non-essential parts, heavily soiled equipment, minor dents, etc.
NO: missing or broken parts that are essential to the product working properly.
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Let customers speak for us
My MH Phantom Parka -Tier 2 arrived and aside from there being a #16 written in you would have never known guessed this was a rental jacket. You can tell Whittaker takes care their gear and rates it more than fairly for resale. Definitely the place to go for mountain tested and approved gear at a bargain.
Bought the tier 2 used large kangri pants and the size fit as advertised with enough room for my wool base layer and soft-shell pants underneath. If you need a pair of pants that are going to keep you dry all day and keep the wind out, then these are the pants for you. The full-length side zipper is excellent when you need to get the pants on but are on a steep slope or otherwise unable to take off your crampons or snowshoes.
I've worn these for years, finally had to get a new pair one size up cuz... middle age. They are sturdy, and they have the full leg zip feature you really need for putting on over crampons or large boots, and for venting when it warms up. With the discount on used gear, these are a great price and when I received them, you can barely tell they are used.
Jacket is in great condition-- practically new. The down lofts nicely and you can tell the jacket was well cared for. Shipping was quick and the price better than anything you could get on eBay or gear trade.
I had rented a pair of these pants previously, so I knew I liked the size and model. They are great gore-tex, full-zip pants. Definitely not breathable - which is the point! They keep out ALL the moisture. The used rental pants I purchased showed up in great condition and have lots of life left in them!
I bought the Kangri pants because I needed a lower hard shell layer, and I was immediately impressed by the quality. The tier 3 product arrived clean, and only minimally worn. There were no tears, or defects. It looked as though they may have been worn two or three times. What I received was a product that was ready to go in all respects. Now, on to the fit. I ordered in Men's large and they fit me perfectly! The Pants are equivalent in quality to my best hardshell,
Love their system for used gear - although this was Tier 3, you really can't tell it had gone through much use.
I also took a chance ordering this with respect to sizing (ordered Large)... I'm a man, size 32/30, and these fit me perfectly.
Haven't taken these out on the mountain yet, but they feel great and I'm looking forward to it!
I was very pleased with the Tier-2 condition and appearance. It looks new. I appreciate the design of the chest pockets and the decision to eliminate the waist pockets for simplicity. Waist pockets are only accessible if you remove your pack, and chest pockets are easily accessible wearing a pack. My use is winter hiking, snowshoeing, and climbing.
Better than expected. no signs of previous use. great deal!
